Question 1

How do I register on 98bdt?

Accepted Answer

Signing up on 98bdt is quick and easy. Registration page Enter your mobile number, password, and required details. Once you verify the OTP, your account will be activated instantly. The entire process takes just 2-3 minutes.

Question 2

What information is needed to register?

Accepted Answer

To register, you'll need an active Bangladeshi mobile number, a strong password, and your full name. Your NID or date of birth may also be required for verification. All information must be accurate.

Question 3

How many accounts can one person open?

Accepted Answer

Each person may only register one account. Opening multiple accounts from the same mobile number or device is strictly prohibited. Any violation may result in the permanent suspension of all associated accounts.

Question 4

Does the account need to be verified after registration?

Accepted Answer

Yes, after registration you will need to verify your account via mobile OTP. For large withdrawals, additional documents may be requested for identity verification. This is done strictly to keep your account secure.

Question 5

What do I need to log in to 98bdt?

Accepted Answer

Using your registered mobile number and password only Log In . Nothing else is required. Biometric login is also available on the mobile app.

Question 6

What should I do if I forget my password?

Accepted Answer

On the login page, click the "Forgot Password?" link. Enter your registered mobile number, verify the OTP, and set a new password. The whole process takes just 2 minutes.

Question 7

What should I do if my account gets locked?

Accepted Answer

Multiple incorrect password attempts will temporarily lock your account. Wait 15–30 minutes or contact support. This is an automatic security measure.

Question 8

Can I be logged in on multiple devices at the same time?

Accepted Answer

Yes, you can log in from any device — mobile, tablet, or computer — at the same time. However, for your security, it is best to avoid logging in from unfamiliar devices.

Question 9

How do I make a deposit on 98bdt?

Accepted Answer

After logging in, go to "Deposit" from your dashboard. Select bKash, Nagad, or Rocket, enter the amount, and complete the payment. Your balance is typically updated within 5-10 minutes.

Question 10

What are the minimum and maximum deposit limits?

Accepted Answer

The minimum deposit is BDT 100, and the maximum limit varies by payment method. Daily limits apply for bKash and Nagad. Contact support for more details.

Question 11

How long does a withdrawal take to process?

Accepted Answer

Standard withdrawals are processed within 15 minutes to 24 hours. Larger amounts may require additional verification. Our support team processes your requests around the clock.

Question 12

What should I do if my deposit doesn't go through?

Accepted Answer

If more than 20 minutes have passed since your deposit with no update, contact support with your transaction ID. This is usually caused by a temporary delay in the banking system and is resolved quickly.

Question 13

What type of bonuses do new members receive?

Accepted Answer

New members receive an attractive welcome bonus on their first deposit, along with free spins and cashback offers. Once the rollover requirements are met, winnings can be withdrawn.

Question 14

How do I claim daily and weekly bonuses?

Accepted Answer

Log in every day to earn your daily check-in bonus. Weekly reload bonuses and monthly cashback offers are also available. Visit the Promotions section of your account to see all current offers.

Question 15

What are the bonus rollover requirements?

Accepted Answer

Each bonus has a specific rollover requirement, typically ranging from 5x to 20x. This means you must wager the bonus amount a set number of times. Full terms for each offer are listed on the promotions page.

Question 16

What games are available on 98bdt?

Accepted Answer

98bdt offers Live Casino (baccarat, blackjack, roulette), Sports Betting (cricket, football), fish games, slots, lottery, and much more. The platform has over 500 games in total.

Question 17

Are real-time odds available for live betting?

Accepted Answer

Yes, On the betting page Real-time odds for live matches are continuously updated. With in-play betting, you can place bets while the match is in progress.

Question 18

Are the games fair and verifiable?

Accepted Answer

All games on 98bdt are operated through certified providers and use RNG (Random Number Generator) technology. Every round's outcome is completely fair and automated.

Question 19

Where can I get the 98bdt app?

Accepted Answer

98bdt Official Mobile App Download Page can be downloaded directly. Both Android and iOS versions are available. Do not download from any third-party sites.

Question 20

I'm having trouble installing the app — what should I do?

Accepted Answer

To install on Android, enable "Unknown Sources" under Settings > Security. On iOS, after downloading, go to Settings > General > VPN & Device Management and trust the app. If you still have trouble, contact support.

Question 21

Can the same account be used on both the app and the website?

Accepted Answer

Yes, you can log in to the same account on both the app and the website. Your balance, bonuses, and game history are all synced across platforms. You can pick up and play seamlessly from anywhere.

Question 22

How do I contact 98bdt support?

Accepted Answer

You can reach us by email at support@98bdt.org. Live chat is also available on the app and website for 24/7 instant support. Average response time is under 5 minutes.

Question 23

Is support available in Bangla?

Accepted Answer

Yes, the 98bdt support team provides service entirely in Bangla. Assisting Bangladeshi users in their local language is our top priority.

Question 24

Is there a way to submit a complaint?

Accepted Answer

Submit any complaints via email. You will receive an initial response within 24 hours of your complaint being received. Complex issues may take up to 72 hours to resolve.

Question 25

Does 98bdt support responsible gaming?

Accepted Answer

Yes, 98bdt is fully committed to responsible gaming. Users can set their own deposit limits, session times, and betting limits. For more details, Responsible Gaming View page.

Question 26

Can I temporarily deactivate my account?

Accepted Answer

Yes, you can activate Self-Exclusion at any time to temporarily or permanently restrict access to your account. This is entirely optional and exists for your own protection. You can also contact support to enable this feature.

Question 27

Can minors use 98bdt?

Accepted Answer

No. 98bdt is strictly for users aged 18 and above. Age is verified during registration and accounts for minors are not approved.

98bdt FAQ — Answers to All Your Questions

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